Manufacturer's Guarantee
Vermont Diaper Company proudly guarantees our products against defects in workmanship and materials for sixty days from the date of purchase. We will repair or replace the item in question at our discretion. Shipping is to be paid by the customer.
Return Policy
Vermont Diaper Company will accept for refund or credit: unused, unwashed, resalable products purchased from vermontdiapercompany.com returned within thirty days from the date of purchase. Please include invoice with return items. Return shipping is to be paid by the customer. We recommend using delivery confirmation and/or insured as we cannot take responsibility for packages damaged or lost during shipping. All original shipping and handling costs are non refundable. Please contact us for a Return Merchandise Authorization code before mailing a return. This RMA code will expire 14 days after being issued if the item is not received by us. Please include the RMA code on the package and include a note indicating the reason for your return.
Revised April 26, 2007
Ordering Information
Ordering can be placed on the website anytime. Orders can be placed by phone, 802-262-6016, 7 days a week, 9 AM to 9 PM EST.
For those who would prefer to order by check through the mail, we have a mail in order form that you can download and print out, available by clicking this link. PDF Order Form
The Acrobat Reader is needed to view/print and is available Here
By using PayPal, we can accept all major credit cards, e-checks & PayPal payments. All payments are secure. No information will be shared with anyone. If you have any questions that are not answered on this website, or if you have any difficulties using our website, please call us at 802-262-6016 and we will try to help.
Shipping Information
Our goal is to ship to you in the most efficient way possible. We ship U.S. Priority Mail, UPS, or First Class Mail to a street address or Post Office box within the Continental U.S. Customers can request Priority Mail over First Class Mail and incur the cost of that service.
To ensure shipping goes smoothly, please confirm that PayPal has your most current address information on file. Packages that are returned 'undeliverable' will be charged the actual shipping amount required to reship the package. All orders will ship with USPS delivery confirmation.
Sales Tax: Vermont residents will be charged a 6% tax on all non-garment items, such as diaper wipes, Eucalan, and synthetic bags.
International Shipping
Please contact us via phone or email regarding international shipping.
